Terms of Service

1Who you are agreeing with

These Terms are between you and Lia Toumazi, a sole trader trading as Learnea, in the United Kingdom. In these Terms "we" and "us" mean Lia Toumazi trading as Learnea, and anyone who takes Learnea over under section 13. "Learnea" means the app, the website, the waitlist and everything in them.

By creating an account or using Learnea, you agree to these Terms. If you do not agree, do not use Learnea.

2Who can use Learnea

You must be 18 or over to have an account, join the waitlist or take part in early access. By doing any of these you confirm that you are. We may close an account, or remove you from the waitlist, if we learn you are under 18.

You are responsible for what happens on your account. Keep your password to yourself and tell us if you think someone else has it.

3The service

Learnea teaches through AI generated content and interactive quests. Your curriculum, your questions and the marking of your answers are produced by AI, and we check them, but we cannot guarantee that everything is correct.

Learnea is a learning tool. It is not professional advice and it is not a qualification. Check anything that matters against an authoritative source, and always do so where being wrong carries a cost: professional exams, medicine, law, finance, engineering.

We may change, add or remove features, and we may stop offering Learnea. If we stop, or take away something significant you are paying for, we will give you reasonable notice, make sure you are not charged again, and help you ask your store for a refund of the part you have not used. We try to keep Learnea up, but we do not promise it never goes down.

The waitlist and early access. Joining the waitlist means we email you about early access and launch. It does not reserve a place, a price or a feature. Before launch we may invite some people to use Learnea early: we decide how many, who and when, and joining the waitlist does not guarantee an invitation. An early version is unfinished. It may have bugs, change without notice, lose your progress, or end at any time. Early access is free unless we tell you the price before you start, and these Terms apply to it in full.

4Subscriptions and billing

• Free trial: 14 days at no charge. A payment method is needed to start it. Your plan then starts and you are charged, unless you cancel at least 24 hours before the trial ends. That is Apple's and Google's rule, not ours.
• Prices: shown before you subscribe. Prices include VAT where the law requires it. In some places, such as the United States, sales tax is added at checkout. We give 30 days' notice of any price change, and you can cancel before it takes effect.
• Renewal: plans renew every month until you cancel. After you cancel, you keep access until the end of the period you have paid for.
• Cancelling: cancel in your App Store or Google Play subscription settings. Deleting your account does not cancel your subscription, so cancel it in your store first.

5Refunds and your right to cancel

You buy a Learnea plan through the App Store or Google Play. Apple or Google is the seller: it takes your payment, and it handles cancellations and refunds under its own terms, including any legal right to cancel you have where you live. To ask for a refund, ask your store.

If something went wrong on our side, write to hello@learnea.app as well and we will support your request.

Nothing here affects your statutory rights.

6Acceptable use

You agree not to:

• Reverse engineer, scrape or copy curriculum content at scale.
• Use Learnea for academic dishonesty, or present its answers as your own in assessed work.
• Share your account, or get around your plan's limits.
• Submit harmful, illegal or offensive learning goals or documents.
• Upload anyone's personal or confidential information, including other people's medical, financial or employment records.
• Upload anything you do not have the right to share, such as a textbook, a paid course, exam papers or anyone else's notes, unless the owner has allowed it.
• Misuse the report button to suppress content that is not actually wrong.
• Try to break, overload or get unauthorised access to Learnea, or to change how Learnea behaves through the text you type.

7What you upload, and what we build from it

If you upload a document, you confirm you have the right to share it and that it contains nothing confidential and nobody else's personal information. If that is not true and someone makes a claim against us because of it, you agree to cover our reasonable losses and costs from that claim, as far as the law allows.

You keep ownership of what you upload. You give us a worldwide, royalty free, perpetual and irrevocable licence to store it, extract text from it, send it to our AI provider, and use it to build and improve curriculum that other learners use. A reviewer decides whether it becomes official course material for a subject.

If you delete your account: a document that was never approved is deleted in full, and one that was approved stays as shared course material with the link to you cut. The Privacy Policy explains this in section 7.

The same applies to the goal you type. If we build a new subject for it, that subject, and the curriculum in it, belong to us and stay available to other learners after you leave. The subject's description repeats your goal in your own words, so do not put anything private in it.

If your work was uploaded without your permission. Write to hello@learnea.app with: what the work is, where you saw it in Learnea, that you own it or act for the owner, and how to reach you. We take it out of use while we look at it, and tell you what we decided. We close the account of anyone who uploads material they have no right to more than once.

8Intellectual property

Learnea, its curriculum, its content and its design belong to us. Content generated for you is licensed to you for personal, non commercial learning only, for as long as your account is open. You may not reproduce or redistribute it, or use it to train another AI system.

9Suspending or closing an account

You can delete your account at any time: in the app, Profile, then Account, then Delete account.

We may suspend or close an account that breaks these Terms. Unless the law stops us or the breach is serious, we will tell you why first and give you a chance to put it right. If we close your account and you have not broken these Terms, we will make sure you are not charged again and help you ask your store for a refund of the part you have not used.

If you think we got it wrong, write to hello@learnea.app and a person will review it.

10Our responsibility to you

Learnea is provided as it is. Beyond what these Terms say, and beyond your legal rights, we give no warranties.

We never limit our liability for: death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or anything else the law does not allow us to limit. If you are a consumer, we do not limit your rights under the Consumer Rights Act 2015 to a service carried out with reasonable care and skill, and to digital content that is of satisfactory quality, fit for purpose and as described.

Otherwise, and as far as the law allows, our total liability for all claims arising from your use of Learnea is limited to what you paid us in the 12 months before the claim, or £100 if you paid us nothing. We are not liable for loss you could not reasonably have expected, for exam or assessment results, or for any decision you took based on what Learnea taught you.

If you use Learnea for business, we are not liable for lost profit, lost business or lost data.

11If you use Learnea on an Apple device

These Terms are between you and us, not Apple, and Apple is not responsible for Learnea or its content. Apple has no obligation to provide support. If the app does not work as it should, you may tell Apple and Apple will refund what you paid for it, if anything; beyond that Apple has no warranty obligation. We, not Apple, are responsible for any claim about the app, including product liability, a failure to meet a legal requirement, or a claim under consumer protection law, and for any claim that the app infringes someone's intellectual property. You confirm you are not in a country subject to a US Government embargo and not on any US Government list of prohibited parties. Apple and its subsidiaries may enforce these Terms against you as a third party beneficiary.

12Changes to these Terms

We may change these Terms. If a change matters to you, we will email you at least 14 days before it takes effect, and the date at the top always tells you when they last changed. If you do not accept a change, you can cancel your subscription before it takes effect. Carrying on using Learnea after the date means you accept the new Terms.

13The legal bits

• If one part fails: if any part of these Terms cannot be enforced, the rest still stands.
• If we do not enforce something: not acting on a breach does not mean we give up the right to act later.
• Transfer: we may transfer these Terms to someone else, including a company Lia Toumazi sets up to run Learnea, or a buyer if Learnea is sold. Your rights are not reduced by it, and we will tell you first. You may not transfer your account to someone else.
• Things outside our control: we are not responsible for failures caused by events beyond our reasonable control, such as a provider outage, a network failure or an act of government.
• The whole agreement: these Terms and the Privacy Policy are the whole agreement between us about Learnea.
• Third parties: nobody other than you and us can enforce these Terms, apart from Apple under section 11.

14Governing law

These Terms are governed by the laws of England and Wales, and disputes go to the courts of England and Wales. If you are a consumer living elsewhere in the UK or in the EU, you keep the protection of the mandatory laws of the country you live in, and you can bring a claim in your local courts.

15Contact and complaints

Write to hello@learnea.app. We aim to reply within two working days, and to resolve a complaint within 14 days.